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  1. Zen Master Admin
  2. Automation and Trigger Tips

Automation and Trigger Tips

Automations and Triggers

  • How Do I Get Alerted When a Ticket Has Not Been Responded To?
  • Reassign a Ticket Back to a Group After 24 Hours: How to add a Trigger/ Automation Combo to Automate a Business Process
  • How Do I Schedule a Ticket to Automatically Reopen in 24 Hours from a Pending Status?
  • With Multiple Support Email Addresses, is There a Way to Have Zendesk Tickets Automatically Assign to a Specific Group?
  • Setting Up a Zendesk Trigger That Notifies an Agent When a Ticket Has Been Assigned to Them.
  • How to Escalate a Zendesk Ticket to Designated Manager
Zen Master Admin Zendesk® is a trademark or registered trademark of Zendesk®, Inc. Zen Master Admin is a US-based company offering professional Zendesk Administration on demand. We are not employees of Zendesk. We just love the product (and know its limitations)!